Disclaimer

Last Updated: 25 February 2026

Important Legal Information

Please read this disclaimer carefully before visiting our store or using our website. By accessing Ratna Kendra’s services, you acknowledge and agree to the terms outlined below.

Introduction

This disclaimer (“Disclaimer”) applies to Ratna Kendra, a gemstone, diamond, and Rudraksha dealer established in 1972 and located in Lucknow, Uttar Pradesh. This disclaimer is designed to clarify the nature of information provided through our physical store and website, and to establish the terms under which we operate.

Ratna Kendra has built its reputation over 54 years on the principles of authenticity, quality, and customer trust. However, customers must understand the limitations of our liability and their responsibilities when purchasing gemstones and related products.

Accuracy of Information

While Ratna Kendra strives to provide accurate and up-to-date information about our products, including gemstone specifications, prices, and availability, we do not guarantee that all information is completely accurate, error-free, or current at all times. Information may be subject to change without notice.

Product descriptions, images, and specifications are provided for informational purposes. Minor variations in appearance, color, weight, and other characteristics may occur due to the natural properties of gemstones. We recommend that customers verify all product details in person at our store before making a purchase decision.

Product Quality & Authenticity

Ratna Kendra is committed to providing genuine, authentic gemstones, diamonds, and Rudraksha. All products are sourced from reputable suppliers and, where applicable, come with appropriate certifications from recognized gemological institutes.

However, customers are advised to independently verify the authenticity and quality of gemstones through certified gemologists or laboratories if desired. The presence of a certification does not guarantee specific properties or future value appreciation. Gemstone quality can be subjective, and factors such as color, clarity, cut, and carat weight may vary based on individual perception and assessment standards.

Ratna Kendra does not warrant that gemstones will retain their value or appreciate over time. The resale value of gemstones depends on various market factors beyond our control.

No Warranties

Except as expressly stated in our Terms & Conditions, all products are sold on an “as-is” basis. Ratna Kendra makes no other warranties, express or implied, regarding the products, including but not limited to:

Merchantability or fitness for a particular purpose
Non-infringement of third-party rights
Quality, durability, or longevity of gemstones
Future value or investment potential
Healing or metaphysical properties (for Rudraksha and crystals)

Customers assume all responsibility for the use and care of purchased products. Ratna Kendra is not liable for any consequences arising from the use or misuse of our products.

Limitation of Liability

To the fullest extent permitted by applicable law, Ratna Kendra, its owners, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

The purchase or use of any product
Inaccuracies or errors in product information
Loss of data or business interruption
Any claims related to product quality or authenticity
Reliance on information provided by Ratna Kendra

This limitation applies even if Ratna Kendra has been advised of the possibility of such damages. In no event shall Ratna Kendra’s total liability exceed the amount paid for the specific product in question.

Third-Party Links

Our website may contain links to third-party websites, including Google My Business, JustDial, and other external resources. Ratna Kendra is not responsible for the content, accuracy, or practices of these external websites. Your use of third-party websites is governed by their own terms and conditions.

We do not endorse or warrant the accuracy of information provided by third-party platforms. If you have concerns about information on external sites, please contact us directly.

Changes to This Disclaimer

Ratna Kendra reserves the right to modify this disclaimer at any time without prior notice. Changes will be effective immediately upon posting to our website. We encourage customers to review this disclaimer periodically to stay informed of any updates.

Your continued use of our services following the posting of changes constitutes your acceptance of the modified disclaimer.

Contact Information

If you have questions about this disclaimer or need clarification on any point, please contact us:

Ratna Kendra

Address: Chowk Sarafa Road, Gol Darwaza Rd, Chowk, Lucknow, Uttar Pradesh 226003

Phone: +91 99356 18834

Email: info@ratnakendra.com